Is it even possible?

This may be our best success story yet!

A new homeowner bought a home in a retirement community, and got a great deal on the home because of the severe cigarette smoke odor left behind by the previous owner. It’s estimated that the previous owner lived, and smoked in the home for around 30 years!

Home remediation companies were recommending a complete gut of the home, removing all flooring, cabinets, and drywall, with bids of over $20,000!!!

Due to the extremely strong tobacco smell in the home, we ran our equipment for 3 straight days, and voila! The cigarette smell was gone! Skeptics come forward, because we have a new fan out there. We saved the new homeowner over $20,000 in remediation costs! Unfortunately for the previous owner, they didn’t know about our services, and had to discount the home tremendously when selling it.

We recently had a client who was skeptical about giving us a try. He asked about our process, and was about to say, “Never mind, I’ve already tried using an ozone generator to remove odor, and it didn’t work.”

We were immediately shocked, because we’ve NEVER not been successful in removing odor. So we thought that maybe this was a challenge even too great for us. The homeowner described smoking in the home, and cats and dogs living in the home. Certainly a challenge for any company who is going in and gutting the home.

With some inquiry, it turns out the homeowner rented a small, low output generator to try and treat the home. A unit so small, it was actually safe to occupy the home while the machine was running.

That was an “ah ha” moment for all. We explained to the homeowner that what he did was like putting a few ounces of chlorine in a green swimming pool, and expecting it to clear up. It’s like putting a band-aid on a gunshot wound. If you’ve got a green swimming pool, you’ve got to “shock it” to kill all the algae. You’ve got to go in with an over kill solution with gallons upon gallons of chlorine and/or concentrated shock treatment.

We explained to him that just one of my machines is at least 10 times more potent than the one he rented. We further explained that a typical treatment of a home like his would be done by at least 10 of our machines. So we are going to shock treat his home with over 100 times the ozone output of what he already tried. He was sold!

Hotels use ozone to treat smell rooms all the time. Ozone generators are standard issue for any major hotel, yet we’ve even been contacted by major hotel franchises to treat rooms. Why? Simply put, our equipment is more powerful.

Another unfortunate incident was that the company that rented this homeowner told him it was OK to occupy the home while the machine was running. Some people have heard that ozone is unsafe. Ozone can be unsafe at high concentration levels. We personally don’t encourage breathing in ozone, and insist on homes being unoccupied during treatment, and the home being properly ventilated after treatment. Ozone gas dissipates very quickly, so with proper ventilation, a home can be safely reoccupied with no ill health effects. It should be known that ozone is present to some level just about all the time in the air you breath. Weather and pollution being the common sources.

So if you hear that ozone doesn’t work, or is dangerous, keep in mind that when properly used, ozone can be a safe solution for odor removal.

Let’s face it, people do stuff in these rooms that can leave them stinky.  Over the years, we’ve heard from lots of stories from hotel facilities managers, apartment managers, and apartment maintenance men regarding bad smells.  People have hid stuff in their rooms that have gone days, weeks, or even months before being discovered by cleaning people.  Maybe some soiled underwear they don’t want to take home?  Food?

You name it, they’ve found it.  Lots of hotels and motels cater to traveling sports teams too.  That equipment doesn’t get washed everyday you know.  Most of these places have their own equipment and chemicals to address odors, but these are not always effective.  A typical ozone generator used by a hotel will have an output of under 1 gram/hour.  Our machines can generate up to 10 grams/hour.  Furthermore, they will only treat a room or unit with one machine.  So a complete living space is being serviced by only about 1 gram/hour.

Introducing ozone to a space isn’t an automatic to treat and kill odor causing bacteria.  A key element is concentration.  How much ozone is generated in the full space?  Think about fumigating for bugs.  If you only set off one bug bomb in the living room, can you expect it to fumigate an entire home?  Wouldn’t it be more prudent to put one bomb in each room?  To properly fumigate a home, you want to ensure as high a concentration as possible to make sure the job is thorough.  Well, we feel the same way.  We sometimes attack an odor with as much as 100x the concentration of a typical hotel generator.  Our goal is to be as thorough as possible with our treatments to ensure our customers’ problems are addressed right, the first time.

We got a call to deodorize someone’s car after they spilt milk in their car.  Odor in an automobile is terrible, and embarrassing every time you give someone a ride.  In our Arizona heat, spilt milk in a car can rot quickly.  The bacteria in milk festers and generates a powerful smell.  The smell of rotting milk is unbearable.  The car owner tried cleaning the spilt milk as best she could.  She vacuumed it and used lots of Fabreze, but it did not help.  We haven’t heard of anyone having success with Fabreze to remove odors in cars.  The milk seeped into the carpet on the car flooring, so only a very high powered shampooer could work in a case like this, or using our technology.  We were able to provide a shock treatment in the vehicle to remove the rotting milk smell from the car.  Another happy customer!